Wambiz

Self Serve

• Find a Consultant

  Patients can find a consultant by name, treatment or speciality and view a consultant’s profile page where they can see their special interests and additional information.

• Book Appointments

  Patients can book and register, reschedule and cancel their appointments anytime, anywhere and on any device resulting in an improved patient experience.

• Communicate

  The real time user to user messaging platform allows patients to communicate more efficiently and effectively with their consultant’s executive assistants before, during and after their treatment.

Payments

• Pre-authorise Payments

  Self paying patients pre authorise their payment details prior to consultation, meaning a seamless, automated and secure payment collection facility for the consultant.

• Mobile Payments

  Patients can make their payments securely, anytime, anywhere and on any device resulting in an improved patient experience and quicker payment collection and settlement.

• Payment History

  Patients can easily view their account history including their payments due and payments previously settled.

Automation

• Registration Process

  The platform automates the registration process for returning patients, improving the patient and consultant experience, increasing efficiencies and reducing administrative costs.

• Appointments

  Automated appointment confirmation messages and appointment reminders are sent to the patient. Analytics enable the executive assistant to see if a patient has read the message reducing the number of missed appointments.

• Payments

  Automated messages are sent to the patient to prompt them to pre authorise payment prior to the first consultation. Following the consultation automated payment requests are sent, and subsequent payment reminders are sent if necessary. If payment is not made, automated collection takes place via the pre authorised details.